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The Opportunity.
Are you a self-motivated team player who enjoys a flexible work schedule and having a voice in the direction of the company? Do you possess excellent problem solving and communication skills? Do you have a background in telecommunications and systems administration? If so, Rio Grande wants to hear from you!
Rio Grande is seeking a telecommunications specialist to join our Information Systems Operations team. This person provides Tier II support for voice, voicemail and Unified Communications issues. They also perform necessary maintenance and configuration tasks on telecommunications infrastructure such as voice (IP Telephony, PBX, voicemail), audio/video (conference equipment), Unified Communications (collaborative web conferencing, instant messaging, faxing, etc.) and supporting infrastructure.
The Fun.
• Manage daily tickets and problem resolution for end users.
• Provide ACD programming.
• Provide T1 programming and support.
• Perform Voice and Data wiring, installation and repair.
• Maintain and administer all of the telecommunications infrastructure systems.
• Manage telecommunications accounts.
• Perform assigned telecommunication back-ups, recoveries, security procedures and tasks.
• Work with internal customers to install and implement requested features.
• Be available for after-hours "on call" on a rotating basis.
The Requirements.
Five years of telecommunications experience with knowledge of Inter-tel equipment and Microsoft Server operating systems. A degree in Computer Science is preferred. Strong collaborative and effective communication and project planning skills are a must. In addition, the successful candidate will possess a high level of self-directed initiative and be detail oriented.
The Reward.
The successful candidate will enjoy a flexible schedule, excellent benefits, competitive pay and a fulfilling and rewarding work environment. Relocation assistance is available.
The Company.
Rio Grande, one of New Mexico's largest private companies, is a growing, 60-year-old manufacturer/distributor with thousands of valued customers worldwide. We're a principle-based company with a highly-evolved team-based environment where the corporate hierarchy has been all but eliminated. In addition to a unique work environment, we offer flexible hours and excellent benefits. And to add to your quality of life, New Mexico offers magnificent scenery, rich culture and art, excellent skiing and more than 320 days of sunshine a year!
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